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You are here: Home / Our policies

Our policies

DurhamWorks Complaints and Compliments Procedure

DurhamWorks always welcome feedback about the service so we can improve the way we support people. Please find an overview of our feedback procedure below.

  • DurhamWorks Complaints and Compliments Procedure

DurhamWorks Statement of Service

DurhamWorks’ vision is for young people aged 14-24 in County Durham to have the self-belief and opportunity to gain appropriate skills, knowledge and experience to prepare them to succeed in their future working life. You can find out more in our Statement of Service below.

  • DurhamWorks Statement of Service

Anti-fraud

  • DurhamWorks Anti-Fraud Statement.pdf

Bullying and harassment

  • Durham Works Bullying and Harassment Policy.pdf

Gender equality and equal opportunities

  • DurhamWorks Gender Equality and Equal Opportunities Policy.pdf

Sustainable development

  • DurhamWorks Sustainable Development Policy.pdf

Participation Plan 2023-2025

The purpose of the Participation Plan is to set out the key ambitions and targets, as a partnership, to support more young people in County Durham to progress into post-16 education, employment and training, in order to enable them to a appropriate qualifications, skills and aptitudes, that will lead to fulfilling careers and supporting our local economy.

You can view the Participation Plan here.

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