If we are unable to help you listed below are organisations that may be able to offer you support.
CiCi Careers Chatbot
CiCi helps you find your way through the education, employment, and training pathways available to you to help you make important decisions about your future. You can find lots of information on CiCi about courses, skills and jobs, as well as help exploring possible career opportunities.
You can access CiCi directly using the following link: CiCi for DurhamWorks.
CiCi is a national award-winning AI tool developed by CareerChat UK. It provides 24/7 access to reliable careers information and advice, and is already being used successfully in schools, colleges, universities, careers services, and by World Skills UK.
Supported employment
DurhamEnable
DurhamEnable offer supported Employment for County Durham residents aged 18 years and over. DurhamEnable works 1-to-1 with jobseekers and employers, to break down the barriers to paid work faced by people with disabilities, neurodiversities, and long-term health conditions. Find out more at DurhamEnable.
Employment advice and support
Job Centre Plus
Jobcentre Plus can help you to find a job, get back in to work, set up your own business or become self-employed. Contact them to make a new benefit claim or ask questions about your appointments or existing benefits including Jobseeker’s Allowance. Income Support. Incapacity Benefit. Find out more at Job Centre Plus.
National Career Service
The National Careers Service provides high quality, free and impartial information advice, and guidance to help you make decisions on learning, training, and work. Find out more at the National Career Service.
The Prince’s Trust
The Prince’s Trust helps people aged 11 to 30 to build confidence, get a job or launch a business. They help young people from poor communities and those facing the greatest difficulty by supporting them to build the confidence and skills to live, learn and earn. Find out more at The Prince’s Trust.
Job search
Find a job (GOV.UK)
This website helps you find full or part-time jobs in England, Scotland, and Wales. Use the ‘Find a job’ service on the website to search and apply for jobs. Find out more at Find a job.
North East Jobs
North East Jobs is a website designed to help you find public sector vacancies in the North East of England. With North East Jobs you can search and apply online. Find out more at North East Jobs.
Indeed
The website Indeed, allows you to search jobs online to find the next step in your career. With tools for job search, CVs, and also company reviews. Find out more at Indeed.
Support (Wellbeing)
DurhamWorks Safeguarding Hub
Everyone at DurhamWorks cares about the safety and wellbeing of the young people we support. The DurhamWorks Safeguarding Hub provides information for young people on how to use safeguarding and protect young people. Find out more at DurhamWorks Safeguarding Hub.
The Bridge Young Carers Service
The Bridge supports young carers and their families across County Durham. The service ensures that children and young people are protected from inappropriate caring and have the support they need to learn, develop, and thrive, to enjoy positive childhoods and to achieve their full potential. Find out more at The Bridge Young Carers Service.
Durham SEND Information Advice and Support Service
Durham SEND Information Advice and Support Service is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND. Find out more at Durham SEND Information Advice and Support Service.
Waythrough
Waythrough offer support with mental health, alcohol, drugs and related areas. Their evidence-based areas are designed around the needs of the people that they serve. They understand that people and their problems do not fit into neatly labelled boxes, and finding help can be difficult when life gets messy. Find out more at Waythrough.
Support (financial)
Department of Work and Pensions (DWP) Child Benefit
Visit this website to find out more about Child Benefit, a tax-free payment that you can claim for your child. It is usually paid every four weeks but in some cases can be paid weekly, and there are separate rates for each child. The payment can be claimed by anyone who qualifies, whatever their income or savings. Find out more at DWP.
Welfare Rights
Durham County Council can give you help with your benefits (Welfare Rights). Find out more at Welfare Rights.
Citizens Advice County Durham
Citizens Advice are a community-based charity in County Durham with a passion for changing people’s lives for the better. Last year we helped nearly 26,000 clients across 17 venues. Find out more at Citizens Advice County Durham.
Money Matters
Money Matters can help you with the cost-of-living crisis including advice on energy arrears. gas and electricity top up vouchers. debt advice including mortgage and rent arrears and dealing with creditors. Find out more at Money Matters.
Courses
DurhamLearn
DurhamLearn offer courses to improve your job prospects, learn a new skill, help the kids better with homework or turn a hobby into something more. With locations all across the county and courses starting throughout the year, there is sure to be something to suit you. Find out more at DurhamLearn.
Leaving education planning
What happens when A Education, Health and Care Plan (EHCP) ends?
Young people usually complete their further education studies by the time they are 18 or 19 years old. However, young people with Education and Health Care Plans (EHCPs) may need longer to complete their education and their EHCP can remain in place up to 25 years old.
Find out more at: EHCP Ending.
Adult learning/Apprenticeships/Higher Education (HE)
Apprenticeships
You canuse the “Find an Apprenticeship” webpage to search and apply for apprenticeships in England. During an apprenticeship you will work and get paid while also training to gain a qualification.
Find out more at: Find an Apprenticeship.
Higher Education Options
Discover everything you need to know about the higher education application process, including research, the application itself, and your next steps.
Find at more at: UCAS.
Supported Employment/Volunteering/community
Employability Durham
Employability Durham offer a support to plan for your future. Whether you’re thinking about work, wellbeing, or learning something new, Employability Durham is here to help you explore what’s right for you.
Find out more at: Employability Durham.
NEAS Employment Futures programme:
Employment Futures exists to help remove barriers to meaningful employment for autistic adults and/or those with learning difficulties.
Find out more at: Employment Futures.
HIYED (supported employment):
HIYED aim to create great opportunities that remove barriers to employment for adults with learning difficulties, mental health difficulties, autism and other health conditions that may impact working life.
Find out more at: HIYED.
Bridge Creative
Bridge Creative was founded to improve employment opportunities for adults with learning disabilities and autistic adults across County Durham.
Find out more at: Bridge Creative.
Daisy Chain
Daisy Chain support and empower autistic and neurodivergent individuals through the provision of holistic person-centred services, whilst promoting training, wellbeing, inclusion and acceptance regionally and nationwide.
Find out more at: Daisy Chain.
County Wide Volunteering Information
Our aim is to strengthen communities through volunteering opportunities whilst embracing diversity and promoting equality and inclusiveness, allowing communities to improve social. physical and mental wellbeing and providing opportunities for communities to gain experience, enhance employability skills and further develop knowledge
Find out more at: Volunteering.
Moving onto Adult care services
At the age of 18, if you need care and support, you will move from child to adult care. Lots of things can change about your care and support arrangements during this time. We can help you plan your move.
Find out more at: Adult care services.
Health/Wellbeing/Mental Health Services
Adult Wellbeing Services
Offers advice and training to support behaviour change and improve health, wellbeing and learning opportunities.
Find out more at: Adult Wellbeing Services.
Mental Health Matters
Our vision is that everyone can access support for their mental health to live a meaningful life, in a society free from stigma.
Find out more at: Mental Health Matters.
Housing
Durham County Council supports housing through a variety of initiatives focused on affordability, homelessness prevention, and community wellbeing.
Find out more at: Housing.