We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to https://durhamworks.info/, linked sub domains and all applications and systems that are classed as part of that site.
Compliance status
This website and supporting applications are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Below is a list of the systems and sites which we have identified as not compliant and the accessibility compliance fails.
Main site
- document titles: some documents have no title failing success criterion 2.4.2
- documents: PDFs are not tagged so are not accessible by screen readers, failing success criterion 1.3.1
- some images/figures do not have an alt tag, failing success criterion 1.1.1
- some elements do not contain text or an IMG with an alt attribute, failing success criteria 2.4.4, 2.4.9 and 4.1.2
Content that’s not within the scope of the accessibility regulations
- PDFs/documents (pre-September 2018): PDFs or other documents published before 23 September 2018 or documents that are not essential to providing our services
- pre-recorded audio and video published before 23 September 2020
Preparation of this accessibility statement
We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification or every one to two years. We do this internally using a combination of automated and manual checking, and with any testing documentation the 3rd party supplier provides.
Main site page content is manually checked every time it is updated.
This statement was last reviewed on 19 March 2026.
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, think we’re not meeting accessibility requirements or have any feedback, please Contact Website Administrator.
If you need information on this website in a different format please see our Communication support page.
Find out how else you can get in touch with us in our contact us page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.