Shannon's Story

Shannon wanted a job in business administration, but couldn’t get past the interview stage. After some training and support from DurhamWorks, Shannon now has an apprenticeship.

When 19 year old Shannon left college, she knew that she wanted to work in an admin role. Being turned down after several interviews knocked her confidence – she just couldn’t work out where she was going wrong.

Crook Job Centre suggested that Shannon get in touch with DurhamWorks for help with interview skills.

DurhamWorks helped Shannon to practice interviews, giving her helpful tips on the best way to answer questions and how to present herself. Her advisor also helped her to find local vacancies, complete the applications and supported her with funding to buy interview clothes. Shannon also attended the DurhamWorks Digital Marketing Skills course with RAW, where she learnt to use social media for business and digital marketing, created logos and designs, and found out how to use digital technology to search for jobs.

Shannon thought that telling employers about her ADHD might have been affecting chances at interview, but her DurhamWorks interview coaching helped her to prove that she was capable of doing the job.

After an interview with Durham County Council, she was offered a job as a Business Administration Apprentice, just 10 minutes from where she lives. Shannon is really enjoying her job, and is looking forward to moving onto a higher level qualification in the future.

Shannon said: “DurhamWorks has helped me a lot, getting me to the stage of getting an Apprenticeship in Business Admin. Claire has been a fabulous advisor to me, she has helped me through interviews and applications. DurhamWorks is a fabulous program to get the skills and qualities people need in a job/apprenticeship.”

Shannon’s manager, Debbie Butters said: “Shannon was definitely interview-ready when she arrived at our office. She presented really well and was excellent in articulating her enthusiasm to work hard. The interview panel easily saw how prepared she was and how hard she’d already worked in gaining the essential qualifications for the post. Shannon has, in the space of a few months, impressed her colleagues and become a valued member of the team.”

If you’re 16-24, living in County Durham and not in education, employment or training, contact us today to see how we can help.

Posted in Our Stories on Feb 02, 2018


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