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Bo was looking for a fresh start so signed up to DurhamWorks

Date Posted: Aug 30, 2021

Bo signed up to DurhamWorks to get a fresh start of life. Bo had language and communication barriers which she felt she needed to improve on as she was not a native speaker.

Prior to joining DurhamWorks, Bo achieved an AAT Advanced Diploma in Accounting Level3 (with distinction), but was keen to apply for the role of Apprentice Business Administrator Level3 with Durham County Council.

With support from a DurhamWorks Progression Adviser, Bo was successful in securing her Apprenticeship and became a key part of the Durham County Council team.  Bo said, “It has enhanced me enormously as personal ...


Unsure of his next step, Matthew gets the support he needs to find employment

Date Posted: Aug 26, 2021

Matthew signed up to DurhamWorks when he found himself NEET (not in education, employment or training). He was unsure what he wanted to do but knew he needed help with his CV and interview skills. He registered for a course with DurhamWorks delivery partners SMARTT, but before starting was torn between the course with SMARTT and a different routeway.  Hannah, Matthews Progression worker supported him onto the SMARTT course and continued to look for work. He has now found employment and is awaiting a start date.

If you have just left school, college or University and are looking to get into emp...


Abigail secure Apprenticeship with Durham County Council

Date Posted: Aug 17, 2021

Abigail Peacock, 19, applied for an apprenticeship with Durham County Council to build on her skills and experience. She had struggled to find employment due to having travel and childcare issues, but the team at DurhamWorks were able to provide her with the support she needed to secure her apprenticeship.  

Abigail said, "When I signed up to DurhamWorks, I wanted to improve my confidence in terms of speaking with people and also my time management skills. I had barriers to travelling to and from work plus I have children so I had to secure childcare before I could find a role for me".



Bea Thompson secures employment with DurhamWorks

Date Posted: Aug 16, 2021

Bea Thompson secured employment as part of the DurhamWorks team after completing her undergraduate degree, but prior to this, she was unsure of what she wanted to do. After finding out about DurhamWorks she applied for an apprenticeship role within the business. 

Bea said, "Before I joined DurhamWorks I was completing my undergraduate degree and successfully finished it in July 2020. I was unsure of my next stage after this and was currently unemployed so I came across DurhamWorks whilst looking online and put my details forward to sign up. When I met my advisor to sign up, they recommended to...


Daniel was made redundant due to COVID but is now receiving support from DurhamWorks to find new employment

Date Posted: Aug 14, 2021

Like many young people in the last year, Daniel found himself being made redundant from his role due to the COVID Pandemic.

At 24, Daniel turned to DurhamWorks for support in job searching and updating his CV. Hannah Fenwick, Progression Advisor for DurhamWorks was able to provide him with the support he needed.

Daniel has a degree in Philosophical Studies, A Levels in English Literature (A*), Philosophy and Ethics (A), Sociology (B). As Level: Psychology (C), plus a range of GCSES grades A and B. Through previous employment Daniel had managerial experience from previous employment.

Signing up...


Kyle turns life around with the support of DurhamWorks

Date Posted: Aug 12, 2021

Kyle was signed up to Durham Works in September 2019  as he needed help with progression options and wanted to gain skills in a hands on trade or job.

Kyle had struggled and was accessing support from Youth Offending, and he didn’t like school that much and needed help with literacy and numeracy.

When Progression Advisor Kim met Kyle he was NEET (not in Education, Employment or Training) after leaving college. He had been  doing a bricklaying course but struggled with the amount of written work so decided to leave.  He was only interested in securing work no matter what it was.

Kyle lacked a l...


Naomi's luck changed since becoming a Peer Mentor

Date Posted: Aug 11, 2021

"I was working in factory before I applied for this role and people kept saying to me your wasted in there as you’re a people person, I never took much notice, but I was quite unhappy. I have experience from involvement with the criminal justice system and the prison system and when I saw the advert for this job, I jumped at the opportunity. I didn’t actually believe people would want me as I thought I was a write off, when I passed the interview and I was offered the role, I knew my luck was changing".

"First Point is such an incredible company who are truly dedicated to helping people, it is...


Kayleigh Fraser First Point Peer Mentors story

Date Posted: Aug 08, 2021

Kayleigh, 25 originally from Teesside currently living in Easington.

"After graduating from University with a 2.1 in Drama and Theatre I worked numerous jobs in the food industry, eventually becoming a restaurant supervisor. I knew I wanted to do something to help people in my local community but I didn't know how to apply myself or what options were available and then I found this job which has been a turning point for me and my mental health".

"I have struggled with mental illness such as depression and anxiety since my early teens and this eventually lead to suicidal ideation and addiction ...


First Point Peer Mentor Jessica is here to help you

Date Posted: Aug 05, 2021

My name is Jessica, I am 27 years old. Before becoming a peer support mentor, I worked in retail and worked my way up to a retail supervisor and starting my assistant managers training. When I saw the post for this position, I knew I had to apply as it is something I have always wanted to do, from the age of 13 to 16 I suffered from Anorexia, Depression, BPD and attempted to take my own life 3 times. I never felt that I had the right support when going through my barriers, everything always seemed to be too professional and put on, if only I had been given the opportunity to work with someone ...


First Point Peer Mentors here to help you

Date Posted: Aug 02, 2021

Our Peer Mentors have experience in the following areas specifically to help you: 


Mental Health




Criminal Justice System

Domestic Abuse


School Refusal among others.

The team can assist you in a number of ways offering support with:

Housing or financial issues



Living skills


Routes to education.

Peer Mentors can also help by accompanying you to appointments and registering or signposting to other services that can help you in other ways. The team are here to support you to overcome barriers and achieve goals, they...