Bo signed up to DurhamWorks to get a fresh start of life. Bo had language and communication barriers which she felt she needed to improve on as she was not a native speaker.
Prior to joining DurhamWorks, Bo achieved an AAT Advanced Diploma in Accounting Level3 (with distinction), but was keen to apply for the role of Apprentice Business Administrator Level3 with Durham County Council.
With support from a DurhamWorks Progression Adviser, Bo was successful in securing her Apprenticeship and became a key part of the Durham County Council team. Bo said, “It has enhanced me enormously as personal development, not only help crack the barrier of language and culture, also the self-esteem, teamwork spirit and creative working. I was awarded the Unsung Hero Award in April 2019, only six months after joining the team and also the finalist of Achiever of the Year in the Inspiring People Awards”.
Karen Hudson, Team Leader for the South team said, “Bo has been a fantastic asset to the team, with a sound skill set and incredible understanding of ICT. Bo is always positive, happy, supportive and helps the whole team daily; the glue that keeps us together. She has also been particularly helpful to our newest apprentice and has passed over her own knowledge and helpful tips of working within such a busy team. Bo’s personal growth and development in the role has been lovely to both observe and be part of. Balancing a new role, the pressures of undertaking an apprenticeship, being a working mother, English being her second language & adapting to different cultures and still be as committed to her role within the team is inspiring”.
Bo has completed her Business Administrator Level 3 qualification with Distinction and continues to be a key part of the growing team.
Bo said, "I feel lucky and delighted for being part of the team and being well-liked and respected by members of my team, when my opinions are listened to, when staff always come to me as their best chance to find documents or resources, when I see countless grateful words and smiley faces through emails for my work, and many other moments. One of my achievements is having my colleagues as working partners as well as friends. We work with each other as a team and love each other like a family. When I encounter problems in work, I always talk to my manager or colleagues under the condition that no discretion or confidentiality is broken. I also enjoy helping my team members at all my best. We always put the users of our services first, explore possible approaches and sort out problems together. I believe this is the best way to improve my work skills as well as to engage in teamwork”.
If like Bo you are looking for a fresh start, contact the DurhamWorks team today on:
Tel: 03000 262 930
Text: WORKS to 60777