DD/DW3 Optimum - Heading into Hospitality - Durham
Location: Durham
Qualification: None

During the course, learners will look at different forms of hospitality establishments, different services offered in the industry, job roles and responsibilities, identifying sources of information on training and career opportunities, customer service and communication. Understand different roles involved in front of house activities. Be able

to prepare and serve different drinks using professional barista equipment and resources. To understand basic food safety and hygiene processes when working with food and drink. Opportunities with Raddison Blu in Durham.