Counter Service & Food Preparation Routeway - Optimum Skills
Location: Seaham
Qualification: NCFE Level 2 Certificate in Hospitality & Catering Principles

This 3 week routeway will include a mix of practical and knowledge sessions.

During the course we will be covering topics such as; Learning to deal with customers, greeting customers, dealing with customer complaints, developing barista skills to prepare drinks, healthy eating, dealing with money, creating positive impressions, serving skills, effective communication, CV writing, team behaviours, and safe, hygienic and secure working environments.

Career progression includes: Waiter/ess, Concierge, Food Service, Counter Service.

Qualifications Include:

NCFE Level 2 Certificate in Hospitality & Catering Principles (Front of House Reception)

NOCN Hospitality & Catering Award in Introduction to the Hospitality Industry

Level 2 Award in Food Safety in Manufacturing

Barista Skills


Delivery Partner:
Optimum Skills

Course Type:

4th October 2021

22nd October 2021

Duration (weeks):
3 weeks

Duration (hours):

Times / Days:
Monday to Friday



Lunch provided?: No

Has bursary?: No

Earns money: No

Equipment Supplied?: No

Has breaks?: Yes

Travel paid?: No